Thursday, December 31, 2009

Kent's Insulation Aerospace Roanoke, VA

Just had to add my thoughts on this company.. As you are all aware we built our house. The house is complete except for the items Kent's Insulation was suppose to be here to finish 2 weeks ago. I am living in a brand new house with no mirrors, no toilet paper holders and no towel racks. Kent's was suppose to install these items for us weeks ago. We have called 3 times to ask when they will be here. The answer we received " Let me check and I will call you back". The last call we made on Wednesday December 30th, the guy acted like we were bothering him.. " a large sigh, let me check, I'll call you back".. we have heard that before. It is now Thursday December 31 and no one has called us back. With the unprofessionalism of this company, I would have to maybe even question to quality of their work now. I have figured what the hell, I have done this long without mirrors, toilet paper holders, and towel racks, I am searching for someone else to install these items. When they finally do call to see when they can come here to install, I will just sigh and say let me check AND I WILL CALL YOU BACK.. I would not recommend this company to no one. I am the first one to build in our new subdivision, so I will have alot of influence on the new ones building. I have already told my neighbor who will start building in the spring to find another insulation company and I will tell all others aswell.